COMPASSION, COMFORT, CARE, COMMUNITY
Our services.
-
Specialist care for complex needs
We provide nurse-led home care for individuals whose needs go beyond standard domiciliary care.
Our service supports people living with:
Spinal injuries
Stroke
Parkinson’s disease
Huntington’s disease
Cerebral palsy
Acquired brain injuries
Other complex and progressive conditions
We work closely with case managers, private GPs, clinics, hospitals, and families to ensure coordinated, responsive care.
-
Clinical Services
Treatment of Disease, Disorder or Injury (TDDI)
Rockingham Home Care delivers clinically supported care including:
Medication management
Wound care
Respiratory support
Tracheostomy care
Oxygen therapy
PEG care and feeding
Pressure area care
Catheter care
Emergency medication support (where required)
All clinical tasks are safely delegated, with staff trained, competency-assessed, and working under clear clinical protocols and nurse supervision.
-
Care
Personal care: Assisting with washing, dressing, and using the toilet.
Medication: Reminders and assistance with taking medication.
-
Companionship
Making meaningful friendships, support with connecting with the local community, encourage hobbies, swap stories
-
Emotional Support and Encouragement
Provide support with wellbeing and encouragement improving health outcomes
-
Housekeeping
Including cleaning, laundry, ironing, bed making
-
Food preparation
Taking into account food preferences, cultural background, allergies, and supporting with nutrition rich foods
-
Errands, transportation and shopping
Accompanying to appointments, support on shopping trips, collect prescriptions, paying bills, trips out to recreational activities
-
Assistance with Technology
Assistance with IT, emails, Smart phones and TVs
Our Team
Operations Director
With a vision for building something meaningful, our operations director brings a blend of big-picture thinking and hands-on experience.
Head of operations
Amy - Founder
Her deep understanding of the realities faced by people navigating the care system — from frontline carers to registered managers, from families to service users — forms the heart of Rockingham’s mission. Amy’s approach is grounded in empathy, evidence‑based practice, and a genuine passion for improving the quality of care in every home and community she serves.
Registered Manager
Care Manager and Trainer
Suraiya
Focused, approachable, and driven by results, our care manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care.
Our support workers
Our staff are all DBS checked and a full reference check is undertaken.
They all participate in our onboarding process which includes an introduction to the company, our policies and procedures.
They undertake mandatory training in first aid. food hygiene, nutrition and hydration, equality and diversity, safeguarding and documentation.
Effective communication is crucial for support workers to understand and meet the needs of individuals under their support. This entails both verbal and non-verbal communication, active listening, and the ability to convey empathy and sensitivity.
Support workers should be skilled in delivering person-centred support, tailoring their approach to the individual's preferences, values, and unique needs. This involves promoting autonomy, involving individuals in decision-making, and respecting their dignity and privacy.
Knowledge of safeguarding procedures and practices is essential. Support workers need to recognize signs of abuse or neglect, understand reporting mechanisms, and prioritize the safety and well-being of those on the service.
Demonstrating empathy and compassion in their interactions is essential for our support workers. This fosters trust, establishes a positive relationship, and offers emotional support to individuals and their families.