COMPASSION, COMFORT, CARE, COMMUNITY

Our services.

  • Care

    Personal care: Assisting with washing, dressing, and using the toilet. 

    Medication: Reminders and assistance with taking medication. 

  • Companionship

    Making meaningful friendships, support with connecting with the local community, encourage hobbies, swap stories

  • Emotional Support and Encouragement

    Provide support with wellbeing and encouragement improving health outcomes

  • Housekeeping

    Including cleaning, laundry, ironing, bed making

  • Food preparation

    Taking into account food preferences, cultural background, allergies, and supporting with nutrition rich foods

  • Errands, transportation and shopping

    Accompanying to appointments, support on shopping trips, collect prescriptions, paying bills, trips out to recreational activities

  • Assistance with Technology

    Assistance with IT, emails, Smart phones and TVs

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Our Team

Operations Director

With a vision for building something meaningful, our operations director brings a blend of big-picture thinking and hands-on experience.

Head of operations

Amy - Founder

Her deep understanding of the realities faced by people navigating the care system — from frontline carers to registered managers, from families to service users — forms the heart of Rockingham’s mission. Amy’s approach is grounded in empathy, evidence‑based practice, and a genuine passion for improving the quality of care in every home and community she serves.

Registered Manager

Care Manager and Trainer

Suraiya

Focused, approachable, and driven by results, our care manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care.

Full Team

Our support workers

Our staff are all DBS checked and a full reference check is undertaken.

They all participate in our onboarding process which includes an introduction to the company, our policies and procedures.

They undertake mandatory training in first aid. food hygiene, nutrition and hydration, equality and diversity, safeguarding and documentation.

Effective communication is crucial for support workers to understand and meet the needs of individuals under their support. This entails both verbal and non-verbal communication, active listening, and the ability to convey empathy and sensitivity.

Support workers should be skilled in delivering person-centred support, tailoring their approach to the individual's preferences, values, and unique needs. This involves promoting autonomy, involving individuals in decision-making, and respecting their dignity and privacy.

Knowledge of safeguarding procedures and practices is essential. Support workers need to recognize signs of abuse or neglect, understand reporting mechanisms, and prioritize the safety and well-being of those on the service.

Demonstrating empathy and compassion in their interactions is essential for our support workers. This fosters trust, establishes a positive relationship, and offers emotional support to individuals and their families.