Imagine a place where everyone belongs
Our mission is to create an environment that fosters genuine connections, offers unparalleled compassion, companionship and provides the support you deserve in comfort
Join us in a community where every voice is heard and every person matters.
Covering Leicester, Stoneygate, Evington, Oadby, Great Glen, Kibworth, Market Harbourough,
Thurnby, Bushby, Houghton, Stoughton and Leicestershire and Rutland
OUR TEAM
Is led by a qualified nurse and operations manager with over 20 years of experience in community care bringing a wealth of knowledge and expertise to our team.
Their deep understanding of the needs and challenges faced by individuals in the community can be invaluable in providing effective and compassionate support planning.
Our support workers
Our staff are all DBS checked and a full reference check is undertaken.
They all participate in our onboarding process which includes an introduction to the company, our policies and procedures.
They undertake mandatory training in first aid. food hygiene, nutrition and hydration, equality and diversity, safeguarding and documentation.
Effective communication is crucial for support workers to understand and meet the needs of individuals under their support. This entails both verbal and non-verbal communication, active listening, and the ability to convey empathy and sensitivity.
Support workers should be skilled in delivering person-centred support, tailoring their approach to the individual's preferences, values, and unique needs. This involves promoting autonomy, involving individuals in decision-making, and respecting their dignity and privacy.
Knowledge of safeguarding procedures and practices is essential. Support workers need to recognize signs of abuse or neglect, understand reporting mechanisms, and prioritize the safety and well-being of those on the service.
Demonstrating empathy and compassion in their interactions is essential for our support workers. This fosters trust, establishes a positive relationship, and offers emotional support to individuals and their families.
